Further, under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products. However, we regret that we cannot accept cancellations of contracts for the purchase of accessories or headwear or undergarments. Otherwise, we can accept returns of product, which is unused and in an "as new" condition. Exchanges We will, if item is in stock exchange your items for a different item or size. Extra Charges may be applicable such as postage & packaging.

Most products can be returned for a full refund, this can be done up until 7 days from the date of delivery. The product must not be worn and should be returned in their original product packaging or a refund cannot be issued. You should expect to receive your refund within 3 to 17 working days of your package arriving back to our warehouse however in many cases you will receive a refund more quickly. On cancellation for whatever reason, you must return the goods to the merchant at your own cost unless the goods when received were notably faulty, in which case the merchant will pay for the postage A majority of our items are hand embroidered and therefore fragile in their usage. From time to time beading may get displaced and this is not regarded as a fault but is due to the nature of the work. These garments should be worn with care and are mainly for special occasion wear.

Please ensure that the first wash is 'Dry Clean' only. Heavy embroidered items can only be Dry Cleaned. More casual items should be washed separately in cold water and thoroughly rinsed. Please note that due to hand dying methods used the colours are not guaranteed. We cannot be liable for any damage to your garments due to not complying with the washing instructions given.

It may not be possible to give full instructions on each garment therefore the above is a guideline of washing, if in doubt Dry Clean